Thank you for Your Business Messages
Customers come and go, but they should all appreciated for their contribution to the success of a business. To show appreciation for your customer’s patronage, send them a thank-you note to show your gratitude and appreciation.
In the email, you can briefly reiterate your business’s appreciation for the customer’s business, or you can extend an invitation for future business.
Thank you; notes are an important way to show your appreciation. To showcase your appreciation, send your customers a Thank You note that states your gratitude and appreciation for their business.
In the email, you can briefly reiterate your business’s appreciation for the customer’s business, or you can extend an invitation for future business.
A thank you for your business message could come as a letter, email, or text. For just about every type of thank you, there is a different way to respond to the message. A letter might be responded to with a thank you letter or email. A text might be responded to with a text of thanks.
An email might be responded to with an email response. Whether it’s a letter, email, or text of thanks, try to respond within 24 hours.
Thanking a customer for their business is crucial even if their experience with your business was negative. It’s important to keep in contact and show that you care. Even if a customer hasn’t used your business in a while, they could return and purchase again or refer you to a friend.
After all, they’re still a member of your base. To keep that base strong, you need to keep current customers happy.
Every company has to say “thank you for your business” at some point, and it can be tempting to simply automate the process. However, a company needs to maintain a certain level of professionalism while also remembering that there are real people on the other end of these messages.
There’s nothing wrong with sending a generic “Thank you for your business,” but a more personal message might be better.
A thank you message is a simple but important message that, when paired with a well-crafted email or text, can practically guarantee customer loyalty.
The key to a successful thank you message is to be personal but not overly familiar. Include the number of items they bought, so they know you’re not just thanking them for visiting your site.
Thank you for your business messages can be used in the following ways:
- To dismiss someone politely
- To thank someone for a purchase
- To show appreciation to someone for a purchase
- To thank someone for their time, help, or input
- To thank someone for applying to your company
- To thank someone for attending your event
- To thank someone for applying for a job
- To thank someone for giving you a reference
- To thank someone for volunteering their time
- Opinion statement thanking someone
- To tell someone, you look forward to working with them
- As a closing line in an interview
- After being asked to do something by someone at work or in your personal life
- To thank someone for giving a gift to your company, local charity or school
- To thank someone for giving a gift to you and/or others in your family
- To thank someone for support
- To thank someone who has helped you out of work or financial difficulty
- A message of good wishes over the telephone or Internet
- Thank you notes after a purchase (courtesy call)
- Thank you notes after a visit or meeting
- Thank you notes after a meal
- Job interviews
- Departure statements from your company
Sample Thank you for your Business Messages:
1. To thank someone for their business:
Thank you very much for your business, Mr./Mrs./Ms. Last Name! You are a valued customer, and we appreciate the trust that you have placed in X Company by giving us your business. Your importance to our company cannot be overstated. We’d like to take this opportunity to thank you for your confidence & hope that we can be of service to you in the future.
2. To thank someone for their purchase:
Thank you so much for purchasing a piece of beautiful jewelry set from us. We appreciate how much effort you put into choosing and buying your X X necklace. Your purchase means much to the company, and we will look forward to seeing you again soon!
3. To show appreciation
Thank you for visiting our website. We appreciate your business and look forward to serving you in the future.
4. To thank someone for their time, help, or input:
Thank you so much for helping me today with my resume. I appreciate your help greatly and will be sending you the final copy shortly. I really like how you turned my resume into a piece of art—I’m almost afraid to mail it!
5. To thank someone for attending an event:
Thank you for attending our fundraising event last night! We certainly enjoyed having you here at X Company, and if we ever have another event, please come again!
6. To thank someone for their time:
Thank you so much for taking the time to meet with me today at 1.00 pm. I really appreciate that—I know how busy you are!
7. To thank someone for applying to your company:
Thank you very much for applying to work at X Company! We are excited about your qualifications and would like to take this opportunity to tell you a little more about our company and job position.
8. To thank someone for giving a gift to your company, local charity or school:
Thank you so much for donating your time to Grandmother’s House. You are the kind of person we need to meet more of in our community. Your giving is greatly appreciated and will have a long-lasting impact on those you help!
9. To thank someone for giving a gift to you and/or others in your family:
Thank you very much for the X Toys that you gifted us. Thanks to your generosity, we will be able to give out 400 toys this year! This is wonderful, and X Company will never forget what you have done. We hope that one day soon, we can give back as much as you have given us over the years!
10. To thank someone for support:
Thank you very much for your support in my recent effort to raise funds for military veterans. I greatly appreciate the support you gave me, and it was greatly appreciated.
11. A message of good wishes over the telephone or Internet:
Thank you very much for your generous donation this year to the annual Holiday Toy Drive at __________________. We were happy that we could reach out to the community like this, and I can’t tell you how much it meant to so many _____ children!
12. A Thank You Note After a Visit or Meeting:
Thank you very much for taking the time to visit us at X Company today, Mr./Mrs. Last Name. I appreciate your time and hope that we can work together in the future as well. __________________
13. A Thank You Note After a Meal:
Thank you so much for going out of your way to take me to lunch—I really appreciate it! We enjoyed our meal and had a great chance to catch up with each other.
14. A Thank You Note After a Job Interview:
Thank you very much for taking the time to meet with me today at 1pm for an interview for the position of ____________________. I appreciated how well you explained our company’s aspects and I hope that we can work together in the future.
15. A Thank You Note After a Meeting:
Thank you so much for meeting with me this week, Mr./Mrs./Ms. Last Name. I really appreciate your time and believe we had a great meeting today!
16. A Thank You Note After a Meeting or Event:
Thank you very much for taking the time to visit our website recently at http://www.Xcompany.com, Mr./Mrs./Ms. Last Name. It is nice to see that our online presence has grown over the years, and I can’t tell you how happy it makes me to know that we are making a name for ourselves.
17. A Thank You Note After a Conversation:
Thank you very much for your thoughts on the matter at hand today, Mr./Mrs./Ms. Last Name. Your comments were constructive, and I now have more insight into what you were trying to say. You are a valued employee and a great contact in our community!
18. A Thank You Note After a Phone Call:
Thank you very much for taking the time to call me today, Mr._____. It is nice to hear from you, and it is always a pleasure to talk with you.
19. A Thank You Note with an Extra Bit of Personalization:
Thank you very much for taking the time out of your day to call me today, Mr./Mrs./Ms. Last Name. I am glad that we finally talked, and I look forward to working together in the future!
20. A Thank You Note After a Service:
Thank you so much for the great service you provided at X Company today, Mr./Mrs./Ms. Last Name. I greatly appreciate your help in this matter and look forward to any future service we might need from you!
21. A Thank You Note After a Gift:
Thank you so much for the gift/cards/gift certificate that we received last week, Mr./Mrs./Ms. Last Name. It was a great surprise, and my family and I really appreciate the thought that went into this.
22. A Thank You Note After an Invitation:
Thank you for the wonderful invitation to your daughter’s wedding/holiday party, Mr./Mrs./Ms. Last Name. It is always great to see old friends and meet new ones! I thank you for the opportunity to attend this event with you!
23. A Thank You Note After a Personal Invitation:
Thank you for inviting me to your home for dinner/drinks last night, Mr./Mrs./Ms. Last Name. It was a treat to be able to get out of the office and visit with my colleagues in such an intimate setting. I am grateful that you included me!
24. A Thank You Note After a Gift of Food:
Thank you very much for the delicious food basket that you provided for us, Mr./Mrs./Ms. Last Name. I can’t tell you how much it was enjoyed. The grape salad with walnuts and the scallops were both wonderful!
25. A Thank You Note After a Gift of Services:
Thank you so much for all your efforts on my behalf, Mr./Mrs./Ms. Last Name. You worked tirelessly to set up the meeting I had hoped to have with Mr./Mrs./Ms. First Name, and I really appreciate how hard you tried to help me get it done.
26. A Thank You Note for Commendations:
On behalf of the U.S. government, I would like to thank you for your superb service in providing our military personnel with support services at all of their overseas locations. You are a true patriot – both because of your commitment to the mission and because of the impressive quality of your work. A real tribute to your great gift. Thank you for sharing your talent, professionalism, and skill with us.”
– Patricia
Sample Thank You Message for Gifts/Purchased Item Received
“Hi Rebecca! I received my pendant Tuesday…and it’s perfect! It is SO much prettier in person than the pics. It was a pleasure doing business with you. You are very professional & prompt, also highly talented. I will surely recommend you to my friends & family. Thank you again for everything!” – Debbie
“I want to thank you so much for the beautiful earrings I bought from The Jewel Box. They are just perfect! I will keep your name and number in my contacts for any special occasions I may have.” – Aunnie
“Hi Rebecca, My necklace arrived today. It’s perfect and so pretty! Thank you so much. I really appreciate it. 🙂 You are great to work with and I’m sure I’ll be back for more!” – Paula
“The necklace is beautiful! I love it. Thank you for all your help and patience. Hope to do business with you again when the opportunity presents itself.” – Tina
“Rebecca, thank you so much for the beautiful wedding ring sets. We love them so much! My husband was floored by how gorgeous they were and couldn’t stop looking at his new ring all night long. He couldn’t stop telling me how much he loved it and how happy he was with his new ring. He was so excited and in awe of the details you put into the design. Thank you for making our engagement and wedding day even more special!” – Adam & Mary
“Rebecca, words cannot express my gratitude to you for getting that blue sapphire pendant to me before Christmas! It was beautiful—exactly what I had hoped it would be, and everyone commented on how lovely it was. Thank you so much, and I wish you all the best in your business. I will certainly return to The Jewel Box for all of my jewelry purchases in the future! Take care,” – Katherine
“Rebecca, I just got my new ring today! Thank you so much—it is even more beautiful than I expected it to be. You have been such a pleasure to work with and made everything so easy. I will definitely use your services again. Have a wonderful holiday.” – Rebecca
“Rebecca, I received my new ring today in the mail. I love it! It is absolutely beautiful and fits perfectly. Thank you so much for your time and effort in making this happen for me, and especially at such short notice. You are very talented and I will definitely be in touch again when it’s time to update my other jewelry.” – Arden
“Rebecca, I just wanted to let you know that I got the necklace on Friday evening. It is absolutely GORGEOUS! So much more than I had hoped for. I just wanted to let you know that you did a great job and it was worth waiting for. Again, thanks so much.” – Erin
“Rebecca, Just wanted to let you know the ring arrived this morning. It’s perfect! Thanks so much for getting it to me before Christmas.
Tips for Sending Personalized Thank You Messages
- The key to sending a message of thanks is to find out what the recipient would like to hear.
- Acknowledge them sincerely and use simple, personal words that are appropriate to the individual. Use positive and upbeat language that reflects your sincere appreciation.
- Recognize the effort a person puts into doing something for you, even if it was not done perfectly. Thank them for their time, attention, and even for listening to you or accepting gifts, you have sent. An honest thank you will help cultivate a relationship by showing the recipient that you appreciate them.
- You do not have to say thank you over and over again. This sets up an expectation on the part of the recipient that they will receive a thank you.
- There are times when people do not appreciate what you have done for them and may even feel that what they did was less than adequate to deserve a thank you or to be recognized for their efforts. This is where the ‘Thank You’ message becomes important, especially if it is sincere and uses appropriate language.
- The message should be short and to the point. Give thanks for appropriate action, do not try to make a general statement.
- Thank you, messages should also convey how much you value your relationship with the recipient.
- Thank You [NOT] email messages are short and concise because there is no chance for misunderstanding or misinterpretation of what has been said.
- ‘Thank You’ messages are not just for Bosses; they should be sent to employees as well.
- People do not usually complain when they get a thank you. It’s best to say thank you in writing when the other person cannot hear your voice and see your facial expressions. This reduces the chance of being misinterpreted and having hurt feelings if either party is misunderstood or misinterpreted.
- A good thank you message should be personalized, meaning that the sender recognizes the recipient by name.
- Remember the person you are sending your message to…because if you send it to the wrong person, they may not appreciate it.
- Be considerate; give credit where credit is due. If there is a correct way to say ‘Thank You’ and an inappropriate way, people will understand that giving a thank you in an inappropriate manner would be considered rude because of its off-handed nature.
- Thank You notes should be limited to situations in which someone has spent a lot of time doing something for you.
- An example would be a thank you note that is sent to a business associate who has taken the time to research and give you information and ideas that will help in your business decision-making process. The recipient will feel understood and valued by you, the sender, and recognize your efforts to build solid relationships.
Business Thank You Messages to Customers Examples
A great way to maintain customer loyalty is with a thank you message after they purchase a product. You can use your website or store to communicate your gratitude in person.
You might include additional promotions or coupons that will encourage the customer to return for more purchases. This will encourage them to return and be more in tune with your brand. For example, you could email a coupon or promotion to them when they complete their purchase.
Here are some more examples of what a thank-you message can say:
- Thank you for choosing our company, we hope the process we provided was satisfactory and that you enjoy your product.
- Thank you for your purchase on our website. It was a pleasure doing business with you.
- Thank you for your purchase on our website! We hope you enjoy your new item.
- Thank you for visiting our website. We offer a wide selection of items for everybody, and we hope you enjoy shopping with us in the future.
- Thank you for your business! We will be in touch soon with a confirmation email, so please watch out for it.
- Thank you for supporting my small business and helping to keep our doors open! We hope you enjoy your new item.
- As a valued customer, we appreciate your business and look forward to serving you in the future.
- Thanks again to all of our customers for trusting us with their vehicle service needs.
- Thank you so your support. We truly appreciate your business and look forward to serving you again.
- Thanks again to you and everyone at XYZ Company for your business.
- You have successfully joined our email list. You can expect to receive occasional offers and special promotions. Your email address will never be shared with anyone else. We value your privacy and will not sell, rent, or give away your email address.
- Thank you for your business! We hope you enjoy shopping with us in the future.
- Thank you for your business, and we look forward to serving you again soon.
- Thank you for your business! We welcome your return visit to our store.
- We appreciate your business and look forward to serving you in the future.
- Thank you for your order, and we look forward to serving you again soon.
- Thank you for your purchase! We hope you enjoy your new item.
- You can expect to receive occasional offers and special promotions from us, but we will never share your email address with third parties or send spam emails.
- We value your privacy. Your information will not be shared with anyone else, and our email will never contain spam.
- Thank you for visiting my online store! We hope you enjoy your stay and look forward to serving you in the future.
- Thank you for visiting our website! We appreciate your business, and we look forward to serving you again soon.
- Thank you for visiting our website! We hope you enjoy your stay, and we look forward to seeing you in the future.
- Thank you for shopping with us! We hope you enjoy your new item, and we look forward to seeing you in the future.
- Thank you for shopping with my small business! We hope you enjoy your new item and look forward to serving you in the future.
- Thank you for visiting our website, and thank you again for your business! We hope you like your new item, and we look forward to seeing you again in the future.
- Thank you for your order online! We hope you enjoy your new purchase.
- Thank you for shopping at our online store! I hope the new item you ordered is to your liking, and I look forward to serving you in the future.
- Thank you for visiting my site! I hope that your stay is a pleasant one, and we look forward to seeing you in the future.
- We appreciate your business and look forward to serving you in the future.
- Thank you for your order! We hope you enjoy your new item, and we look forward to seeing you again soon.
- Thank you for shopping at our online store! We hope the new item ordered is to your liking, and we look forward to seeing you in the future.
- Thank you for visiting our site! We appreciate your business, and we look forward to serving you again soon.
- Thank you for your order! We hope you enjoy your new item, and we look forward to seeing you again soon.
- Thank you so much for shopping with us! We hope the new item received is to your liking, and we look forward to seeing you again in the future.
- Thank you for shopping with my small business! I hope that the new item ordered meets all of your expectations, and I look forward to serving you again soon.
- Thanks so much for your business! I hope you enjoy your new item, and I look forward to seeing you again soon.
- Thank you for shopping at our online store! I hope that the new item ordered meets all of your expectations, and we look forward to seeing you again soon.
- Thank you so much for shopping with us! We hope that the new item ordered meets all of your expectations, and we look forward to serving you again soon.
- Today is a great day to shop at my online store. All of my items are just as described, and my prices are unbeatable! I hope you enjoy browsing through all of my items.
- Thank you so much for shopping at our website! Our goal is to provide the best customer service possible, and we are glad to see that we have succeeded.
- We’re so glad to have you as a customer. It means the world to us!
- Thank you for your business. We’re always excited to see more of you in our store.
- Thank you for shopping with us today! Your order was placed Thursday, and it shipped Friday. We hope you enjoy the item(s), and we look forward to serving you again soon!
- We hope that you made the right decision in choosing to do business with us! We are happy to serve you, and we look forward to hearing from you again.
- Thank you for doing business with us! We’re glad we can now provide our customers with the opportunity of purchasing online. Thanks, Sales Department.
